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Concepts - All the world's a stage

Theatre uses a familiar "theatrical" metaphor, aligning business processes to "stage plays". Theatre is the place where plays (processes) are performed, where actors act characters, and where all props are to hand to enable the performance. Through this feature you can update the computer to reflect real world events and in return, Theatre performs automated actions and prompts actors when its time for new actions to be completed. Real world concepts in Theatre are:

Play an organised activity, e.g. a business process
Script the definition of a play, defining the characters that collaborate to perform the play
Character a role performed by an Actor within the context of a Entities & resources
Actor a person who "singns-on" to the Theatre to act Characters; a person who performs roles in business activities
Cast the actors involved in a play; the set of people doing the business processes
Stage the virtual space where the characters exist
Repertoire the set of business processes understood and co-ordinated by the Theatre
Monologue the individual actions of a character in a play
Dialogue the interactions or actions involving multiple characters; messages between actors
Props the materials and resources created and used by characters
Peoplethe individuals that are cast as actors
Concurrency    multiple plays being performed at the same time
Performancethe single occurrence (case) of a play
Storythe partial history of a performance from the perspective of one character
Scenariothe noteowrthy history of a performance as if "viewed" by an audience, and involving all the characters

Key Features

Model changes at runtime enable process EVOLUTION- UNIQUE, no need to stop, change and restart processes like real life

Multiple forms of concurrency (roles, SAS, ...…) REVOLUTIONARY- enables realistically complex, parallel business processes to deal with volume customer cases or big projects

Process evolution enables geographical spreading of work, specialisation of processes for different process subclasses (perhaps involving new specialist/one-off teams)

Models expressed in business terms not IT terms– REVOLUTIONARY since other current approaches still “"techy"

Metaprocess matters like, security, persistence, audit measures, monitoring and control points,  are all in the model

Everything is always in context; no need to search for resources, they belong to the roles and associated with the activities  

Business Concepts

Management teams want to realise the promise of the Web with cutting edge websites and webservers, supporting Business to Business (B2B) and Business to Customer (B2C) interactions. Theatre is a co-ordination system built specifically for this purpose, it co-ordinates the tasks of all people involved in a process. Theatre understands people's role in each process, thus it automates activities when possible, and prompts for input when needed. A very powerfull feature is the support for "interactions" and automatic passing of work between people. Reflecting real life and Theatre's design principles, work can be delegated from one person to another at any time. Some of the business concepts embedded in Theatre include:

Business processes
Case work
Contracts & Agreements
Customers, Suppliers, Partners
Delegation
Plans and activity diagrams
Scheduling work

Web and technical features

The world wide web has delivered unprecedented communication capabilities, apart from information searching, now a well understood benefit, B2B and B2C interactions are becoming more pervasive. Theatre is built to enhance the ability for Businesses and organisations to collaborate. From modelling of a business process, to actioning the process, and on to refining and evolving the process, Theatre helps all the way. It uses modern standards based computing architecture and completely hides the complexity from its users.

We have defined a language "Cospeak" that includes terms for all the concepts above and which maps to a distributed set of Role Interaction Machines. Users can write "plays" in Cospeak although they have no need to do so, since it is automatically generated from templates they interact with. The role interaction machines and Cospeak templates use current web technologies and offer features defined below:

Automated activities and processes
Browser and mobile phone access
Process Logs
User Prompting through "Just In Time" work lists
Role based Security
Standards
Web server
Workflow
UDDI, Web Services, WSDL, SOAP
XML
For more information about the software, a guided tour of its functionality or a quote, contact us: info@co-ordination.com

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