Building one-off processes on the fly
Dealing with an emergency is not just about each individual agency doing its job. Time and again rehearsals have shown that seamless collaboration between agencies is essential in mounting a rapid response.
An urgent message arrives at the Emergency Response Centre: Combe Down caves and the houses built over them have collapsed. The Response Centre Manager, Mark, turns straight to the Theatre. The bones of the collaborative process have been drawn up as a Riva model over the last two years and are now waiting in the Theatre ready to be brought into play to co-ordinate the emergency services.
No two emergencies are alike - the process has to be constructed in broad outline and details added as the emergency unfolds. Mark has used Coordination Author many times before in rehearsals, taking just minutes to build an appropriate collaborative process, and it's not long before the Theatre is running the collaboration of teams from the fire services, cave rescue, the major utilities, and the hospital crisis centre. Even automatic information feeds to the media are already built in to the process and can start as soon as the process is kicked into action. Lives and property are saved.
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Managing
globally distributed and auditable
processes