Spreading best practice processes around
The Arts & Media Faculty at Wellow University has recently taken the opportunity presented by some internal reorganisation to redefine their processes. Using the Riva method for determining what processes they must have, they use Author to prepare a Role Activity Diagram for each of their processes.
The Faculty team quickly put the processes into Theatre and start to get immediate benefits - they know that all the work items covered in their Riva process architecture will be managed and tracked through to completion. Not surprisingly, news of the improvements they've made soon gets around, and before long they find themselves leading a 'best practice team' dedicated to rolling out their processes to other faculties.
The related group in Fine Arts, not known for their love of new technology, is the first to raise its performance. There are slight differences between the two faculties, but it's such a simple matter to add Fine Arts administrative staff as role actors in the Theatre that they simply pick up the best practice processes, with a view to making on-the-fly modifications not long after roll-out.
The Fine Arts team are most impressed by the fact that they need only register in the Theatre to start adopting the processes by simply playing their roles in them. No software has to be written for them, they simply start using the system with their normal browser at their PCs. After two months using the Arts & Media processes, they are soon adapting them for their own environment.
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Managing
globally distributed and auditable
processes